FAQ

chembid is the world’s largest search engine and market intelligence platform for chemicals. On chembid market and product data from different sources and platforms are bundled, uniformly prepared, and made available to the user with just a few clicks. While suppliers can use the chembid search engine to increase their reach and acquire new customers, buyers benefit from a high level of market transparency and comparability as well as an intuitive search. This makes it easier and faster to compare chemical offers and their suppliers and to conduct more efficient chemical business.
Also, the wealth of information on the chemicals market is analyzed by intelligent algorithms and made available in the chembid Dashboard. These market insights form the basis for better and faster business decisions.
On chembid, you get all the insights you need to increase your business success – even outside of chembid.

For whom is chembid suitable?

chembid offers market intelligence services for all commercially acting persons and companies. The functions of chembid are tailored to buyers with a need for chemicals as well as manufacturers, traders, and service providers of chemical products. However, the use of private persons is excluded.

What is chembid search engine?

chembid is a metasearch engine. Measured by its registered product offerings, it is the world’s largest search platform for chemical products and services. While providers use the chembid search engine to increase their reach, attract new customers and save resources for their own online shop, buyers benefit from high market transparency and an intuitive search engine. The latter allows buyers to compare offers and transactions in seconds.

What are the costs of using the chembid services?

The basic functions of the chembid search engine are free of charge.

A paid membership is required to use our market intelligence service, such as Market Demand, Lead Generation, Product Insights, Price Trends, News Flash, and Marketing Hub. Contact us now and talk to our team about the PRO Services.

Do I have to register to use chembid?

No registration is required to use the chembid search engine.
If you wish to use our dashboard service, registration as a Premium Member is required. Please contact us directly. We will be happy to provide you with a suitable offer.
After you have ordered and activated your account, you will have access to the chembid Dashboard and all Market Insights.

PRO Services

What are the PRO Services?

The chembid PRO Services provide valuable insights of the chemical market. Using this service, you can keep an eye on the demand for a particular product and price developments, identify potential new customers, analyze competitors and chemical data or present your products in a particularly eye-catching way.

How much does it cost to use PRO Services?

As paying member you can use our premium services. Contact us now to learn more about our market insights and pricing model.

How do I become a member?

The booking of a membership takes place after a joint consultation with our sales team. During this discussion we can address your need. Contact us now for a consultation appointment or book a demo.

Do I have to register to use PRO Services?

The registration of your company will be done after a discussion with our sales team. After registration and approval by chembid, you can access the PRO Service dashboard via your user account.

How do I get access to the dashboard?

Your account gives you access to the chembid dashboard and the Market Insights. Interested to benefit from our dashboard services? Then book a demo now or contact via contact form.

User account

How do I log in?

Open a web browser and enter the following address to access the chembid login and the chembid Dashboard Service: https://login.chembid.com/

Enter your username and password, then click on „Login„. You will automatically receive your login data by email after you have subscribed successfully to the chembid PRO service.

If you see the error message „Login failed!„, your username and password do not match the one set for your profile or you do not have permission to access. Please contact the chembid support: premium@chembid.com

Not registered yet? The registration will be made after a demo with our experts. Contact us now!

What can I do if I have forgotten or want to change my password?

Click on „Do you need help logging in?“ on the login page and select „Forgot your password?„. Then enter your username (your email address) that you use to access the chembid PRO service and click on „Reset by email„. Search for the email in your inbox, open it, and follow the instructions.

How do I access the chembid Ad Manager?

Open a web browser and enter the following address to access the chembid Ad Manager: https://marketplace.chembid.com/

The access data has not changed and may not match the access data you use for the chembid PRO Service. If you experience any problems, please contact chembid support: premium@chembid.com

How do I report a security problem?

Please report security problems by email to our chembid support. You can reach them via premium@chembid.com

For suppliers

How can I offer products or services on chembid?

chembid search engine combines offers from marketplaces and online shops from all over the world. If you are already offering your products on one of these marketplaces, your products should already be found on chembid. If you do not yet have a profile on a marketplace, we recommend that you upload your products to a marketplace that is suitable for you and that is covered by chembid.
If you have your online shop, you can connect it to chembid with little technical effort. Your products will then be automatically listed on chembid.com. If you update a price in your shop, it will also be automatically adjusted on chembid. Contact us now to connect your webshop.

How do I make sure that my products are found as well as possible on chembid?

The search engine algorithm combines different factors that influence the ranking of your product offer.
We recommend to maintain the product detail pages on the external marketplaces well and provide as much detail as possible. The product title should contain the common chemical name. We advise against using additional keywords such as „cheap“, „free shipping“ etc. in the product title, as such words can influence the ranking.
Even if fixed prices can not always be mentioned, a price range serves as a reference point for the buyer to ask you for the exact price at another time.
The CAS number and details such as grade/quality, Incoterm and unit of measurement can also influence the ranking.

Why is my offer not among the first search results despite detailed product information?

The search results always depend on the user’s search term. Other product offers may match the search query better in terms of product title and product details.

If there are several equivalent offers, it is possible that your offer is not displayed in the first positions of the search results despite a high degree of fit. In this case, we recommend that you advertise your products through chembid Product Ads in order to survive in a highly competitive environment. In this way, you can ensure that your products are placed at the top of the search results and can be found quickly by interested buyers. Contact us now to learn more about advertising opportunities on chembid.com.

Your question was not answered?

If the help section cannot help you in answering your question, we would be pleased if you contact us via the contact form.

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